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Privacy Policy

This Privacy Policy discloses the privacy practices for the web site (and all other web sites that redirect to such site or are otherwise owned by us) and various related services (together referred to as the "Site"). Congressional Home Buyers LLC, the provider of the Site (referred to as "us" or "we"), is committed to protecting your privacy in accordance with the terms of this site. Please read the information below to learn the following regarding your use of this Site.

You acknowledge that this Privacy Policy is part of our Site Terms of Use, and by accessing or using our Site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this Site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this Site and this Policy periodically and to be aware of any modifications. Your continued use of the Site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

1. Types of Information Collected 

In order to better provide you with our numerous services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Site.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as contacting us via our web forms or send us an email, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities.  If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, home address (including zip code), email address, telephone number, social security number, birthdate, and other personal identifying information.  Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web Site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.

2. Collection Methods and Use of Information 

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us or we access it based on information you provide to us (e.g. pulling lien search records based on your submitted address). You provide certain Personally Identifiable Information to us when you (a) submit web forms, (b) transmit other information by telephone, in person or email, including our contact us form; and (c) other methods we may provide from time to time. We may also collect information from you at other points on our Site that state that such information is being collected.

In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our Site and to gather demographic information. Our third party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at out Site.

We will primarily use your Personally Identifiable Information to provide our services to you, including to offer to purchase your property. We will also use Personally Identifiable Information to enhance the operation of our Site, improve our marketing and promotional efforts, statistically analyze Site use, improve our product and service offerings, and customize our Site's content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information for our general business purposes, including to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms of Use, and this Private Policy.  We may also use your Personally Identifiable Information for marketing purposes or disclose such information to third parties for their use in marketing or advertising purposes.  If we should ever file for bankruptcy or have our assets sold to or merge with another entity (or otherwise engage in any business combination or similar transaction), information we receive from you from this Site is our asset and may be transferred without any restriction.  

3. Release of Information 

We may provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use your Personally Identifiable Information to operate our Sites and to deliver services. For example, we must release your information to our title company and other third parties that assist the in the real estate sales and closing process.  We may use your personal information for marketing and advertising purposes, including as testimonials and reviews consistent with our Terms of Use.

We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control and we hereby disclaim any liability associated by such use of third parties.

In addition, we may sell, trade, or rent your Personally Identifiable Information to other third parties, including, without limitation, advertising, marketing and related companies, for their commercial or other use.  If you do not wish that your Personally Identifiable Information be disclosed to or shared with third parties, please do not access or use this Site. The use of your Personally Identifiable Information by such other third parties and partners is governed by the privacy policies of those parties, and is not subject to our control and we hereby disclaim any liability associated by such use of third parties. Once you register or otherwise provide Personally Identifiable Information to us, you may contact us and ask us to delete your personal information; however, any information that is already shared or in use by third parties will remain subject to such third parties applicable terms and conditions and privacy policies.   

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may also provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related Site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.

4. Updating and Correcting Information  

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may contact us to determine what personal information we have on you by writing us at:

Congressional Home Buyers LLC
Attn: General Counsel 
1020 Independence Ave, SE 
Washington DC, 20003
Attn: Privacy

Please include your name, address, and email address when you contact us.  We encourage you to promptly update your Personally Identifiable Information if it changes. In addition, it may be impossible to completely delete your information without some residual information because of backups.

5. User Choices on Collection and Use of Information 

We may, from time to time, send you email regarding our products and services and use or share your information as otherwise set forth in this Privacy Policy. In addition, we or our partners may occasionally send you email or direct mail about third party products and services that we feel may be of interest to you. If you do not want to receive such mailings, simply contact us as set forth in the section above indicating such. 
You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly in your case.

6. Security of Information 

We use reasonable efforts to protect your Personally Identifiable Information so that it is secure. The importance of security for all Personally Identifiable Information associated with our user is important to us.   Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

7. Cookies 

When you use our Site we will store cookies on your computer in order to facilitate and customize your use of our Site. A cookie is a small data text file, which a web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us.  The cookies make your use of the Site easier, make the Site run more smoothly and help us to maintain a secure Site. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly in that case.

We may use an outside ad serving company or other third party to display banner advertisements on our Site. As part of their service, they will place a separate cookie on your computer. We may provide third-party ad servers with your Personally Identifiable Information and information about your purchases. We and our third party ad server will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our Site in the same manner as above, and we may disclose your Personally Identifiable Information to them.

8. Privacy Policies of Third Party Sites 

This document only addresses the use and disclosure of information we collect from you. Other Sites accessible through our Site have their own privacy policies and data collection, use and disclosure practices. Please consult each Site's privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our Site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

9. Miscellaneous Privacy Issues 

You must be at least 18 years old to have our permission to use this Site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 13 years of age.

You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion forums or other public areas on this Site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to chat rooms or other public areas on this Site are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you're online.
This Site is hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to: (i) the use of your personal data for the uses identified above in accordance with this Privacy Policy; and (ii) the transfer of your personal data to the United States as indicated above.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us by sending a letter to:

Congressional Home Buyers LLC
Attn: General Counsel 
1020 Independence Ave, SE 
Washington DC, 20003

Attn: Privacy

You may also contact us by email at

Effective March 1, 2013  | Updated May 7, 2014

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